In accordance with Italian law and for government decree issued under parliamentary delegation nr. 21, dated 21/02/2014, the customer has the right to return the purchased product within 14 working days from the date of receipt.
Refunds: As soon as we receive the returned product we will proceed with the refund, following the procedure written on the Return Form you sent us and within 14 days from the date of receipt of returned products.
Other possible delivery costs will not be refunded and they will be at client's expense.
PLEASE NOTE: The item must be undamaged, unworn, with the original label attached, in its original packaging. Officina Idee will only refund products returned in a proper way, following all the stated terms & conditions. If the product you return will not with these terms & conditions, Officina Idee will reserve the right to return the product to the customer with no refund.
Personalised Items cannot be returned and not refund can be given.